You need this course if...
- You want an understanding of ISO 20000 and Information Technology Service Management Systems (ITSMS)
- You are a manager responsible for integrating IT service management activities into your management systems
You will learn...
- The background to the development of ISO 20000
- The value of an effective ITSMS and its contribution to your business
- The purpose and intent of ISO 20000 and its relationship to other standards
- How to plan the development of an ITSMS
You will need
No previous experience or training in ISO 20000
Training from LRQA
With LRQA, you can access a wide range of courses to help you further your career and bring improvements to the management systems in your organisation. With many learning styles to choose from, our training courses can help you develop and reach your next level. Find out more about Training Courses from LRQA.
Your future development
- ISO 20000 Internal Auditor
- See our Business Improvement courses
In-company
This course can be delivered as an in-company event.
Tailored Training Solutions at LRQA
At LRQA, we offer flexible training options to meet your organization's specific needs:
In-house Training
Ideal for groups of 4 or more within your company, tailored to your specific business needs, offering a cost-effective solution delivered directly at your location.
Customised Training
Collaborate with our experts to develop a program tailored to your unique requirements.