Who should attend?
- you want an understanding of ISO 9001 and related QMS standards, and quality management systems (QMS)
- you want to be an Internal QMS Auditor
- you want an understanding of some of the requirements of ISO 9001
What will you learn?
- The purpose of management systems standards and the scope of ISO 9001
- The common structure for management systems standards and the content of ISO 9001
- The approaches that underpin 9001 including:
- the process approach
- the Plan-Do-Check-Act cycle and risk based thinking - The quality management principles and how these relate to the content of ISO 9001
- The requirements from ISO 9001 and explain how these requirements could be met
- How to apply ISO 9001 requirements to operational processes and explain their interrelationship
- The business benefits of implementing an QMS and the background to ISO 9001
- The purpose, intent and key requirements of ISO 9001
- The contribution internal QMS audits can make to the effectiveness of your management system
- The roles and responsibilities of an Internal QMS Auditor
- How to plan your audits by developing effective checklists
- How to verify that current practice in your organisation conforms with defined requirements
- That auditing for conformity can improve the stability and robustness of management systems
- To gather objective evidence through observation, interviewing and sampling of documentation
- To report findings accurately
- What corrective action is and who is responsible for taking action
- How to follow up and verify the effectiveness of corrective action taken
What do you need to prepare?
- No previous auditing experience.
- It is recommended that prior to this course attendees complete the ISO 9001 Appreciation and Interpretation course.
Your future development
- QMS Auditor/ Lead Auditor
- Tutored Audits (coached live audit at your company)
- See our Business Improvement courses
Course Length
- 3 days
