Introduction
In the era of Assurance 4.0 – the new era of risk management – compliance with existing and emerging regulations remains vital for companies seeking to build competitive advantage and access to their chosen markets, through demonstration of compliance with legislation and global industry best practice.
Background
Neo Tangent Limited, a leading Global Business Services (GBS) company recently achieved a significant milestone of two ISO standards certifications from LRQA.
Established in 2007, Neo Tangent was initially a business unit of Li & Fung. In 2015, Neo Tangent evolved into a Global Business Services (GBS) company, providing services to partners beyond Li & Fung. Today, Neo Tangent is an independent business process management and services organisation that brings process expertise and unique DNA in the supply chain field to companies around the world. With a history of more than 117 years, Li & Fung is one of the world's largest supply chain solutions providers and trading organisations.
Client challenge
Neo Tangent recognised the importance of implementing robust Quality Management Systems (QMS) and Information Security Management Systems (ISMS) to ensure operational excellence and data protection across its offices in Hong Kong, Guangzhou, and India. Achieving ISO 9001:2015 and ISO/IEC 27001:2022 certifications became imperative to demonstrate its commitment to international standards and enhance stakeholder trust.
ISO/IEC 27001 is an information security management system standard jointly issued by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC). It is internationally authoritative and has been widely recognised and applied, representing advanced practices in information security management. The new version of ISO/IEC 27001:2022 was released on October 25, 2022, and provides more robust information security controls to help organisations address increasingly complex security risks, respond to global cybersecurity challenges, enhance digital trust, and ensure business continuity.
How we helped
LRQA, renowned for its global collaborative capabilities and expertise in certification services, provided invaluable support to Neo Tangent throughout the certification process. With a shared commitment to excellence, LRQA auditors simultaneously delivered audits in Hong Kong, Guangzhou and India.
On behalf of Neo Tangent, I would like to express my gratitude to the LRQA auditors for their professional guidance and assistance throughout the certification process. This certification not only helps Neo Tangent enhance its quality management systems and information security systems but also enables us to better fulfil compliance responsibilities and ensure information security and data governance for our clients. We look forward to the upcoming audit and further communication with LRQA.
Powerful results
The partnership between Neo Tangent and LRQA culminated in the achievement of ISO 9001 and ISO 27001 certifications across multiple locations simultaneously. This achievement underscores Neo Tangent's proactive approach to quality management and information security and strengthens its position as a trusted partner in the global business landscape. With LRQA's support, Neo Tangent can now enhance its operational efficiency, fulfil compliance responsibilities, and provide enhanced information security and data governance for its clients worldwide. The delivery of the audits displays LRQAs global delivery capability and powerful network resources.
Davis Guan, Managing Director of LRQA Greater China, “Neo Tangent's achievement of ISO 9001:2015 and ISO/IEC 27001:2022 certifications highlight the proactive efforts of all Neo Tangent colleagues in establishing quality management systems, information security, and privacy protection systems that comply with international standards according to the latest guidelines.”
By aligning with international standards and leveraging LRQA's expertise, Neo Tangent strengthens its commitment to quality, information security, and client satisfaction, setting a benchmark for excellence in the industry.
