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You need this course if...

This course is designed to provide delegates with the fundamental knowledge and skills required to be able to carry out problem solving in a structured manner.

You will learn...

  • The correct definitions of corrective and preventive action and how and when they are applicable
  • What management controls are and their contribution to effective preventive action
  • To use a structured approach to address problems in your organisation including the 8D approach
  • How to select and apply appropriate tools and techniques to problem-solving and improvement
  • To assess how effective your corrective and preventive action has been.

Who should attend?

Defining the concept of corrective action and exploring various problem-solving and root cause methodologies, this course is intended for:

  • Those responsible for driving business improvement
  • Those responsible for solving problems regardless of whether they are customer related complaints, quality related rejects or from any other source
  • Those looking to stop repeat problems
  • Those looking to save costs and minimise unnecessary waste

Training from LRQA

With LRQA, you can access a wide range of courses to help you further your career and bring improvements to the management systems in your organisation. With many learning styles to choose from, our training courses can help you develop and reach your next level. Find out more about Ascend Training Courses from LRQA. 

In-house

If you are looking for a course for four or more people, you may find our in-house option more cost-effective. Contact the team for a quote.