ISO 9001, the internationally recognized Quality Management System (QMS) standard that helps organizations meet customer and stakeholder needs within statutory and regulatory requirements related to a product or service. ISO 9001 can benefit organizations of any size and is designed to be an impactful tool for continual business improvement.
ISO 9001 certification has been achieved by more than 1million organizations worldwide – making the standard arguably the most important piece of business literature ever written. Here we answer 5 of the top questions asked regarding ISO 9001.