The Challenge
Aigens Technology Limited is a leading provider of digital solutions for the food & beverage (F&B) and hospitality industries, specialising in self-ordering kiosks, mobile ordering, POS, and payment systems. As the company expanded its business, it participated in a major government bulk tender, where the security and reliability of its Food Online Ordering System became critical evaluation criteria.
Aigens faced the following challenges:
- Tight Deadline: The government tender required strict security certification, and the submission timeline was extremely tight, demanding a rapid yet thorough security assessment.
- High Standards: The tender mandated a CREST-certified penetration test to ensure the system met internationally recognised security benchmarks.
- Risk Management: Failure to identify and remediate vulnerabilities in time could lead to disqualification from the tender or future cyberattacks, damaging customer trust.
The Solution
To address Aigens’ needs, LRQA provided the following professional support:
- CREST-Certified Penetration Testing: As a globally recognised cybersecurity certification body, LRQA quickly assembled an expert team to conduct a comprehensive penetration test on Aigens’ online ordering system, identifying potential security vulnerabilities.
- Efficient Response: Despite the tight deadline, LRQA delivered a high-quality security assessment with a detailed report, enabling Aigens to swiftly locate and fix issues.
- Compliance Guidance: The testing not only met the government tender’s compliance requirements but also helped Aigens gain deeper insights into security standards, providing a reference for future system development.
The Result
Through LRQA’s professional services, Aigens achieved the following outcomes:
- Enhanced Security: Critical vulnerabilities uncovered during the penetration test were promptly remediated, significantly reducing the risk of cyberattacks.
- Successful Tender Approval: With the CREST-certified penetration test report, Aigens met the tender’s security requirements, strengthening its competitive edge.
- Increased Customer Trust: By partnering with an internationally recognised authority, Aigens demonstrated its commitment to cybersecurity, further solidifying its brand reputation.
This collaboration not only helped Aigens achieve security compliance at a critical moment but also laid a solid foundation for future system security, showcasing LRQA’s expertise in the cybersecurity field.