LRQA is launching a global Client Success team along with an industry-leading webchat, combining artificial and human intelligence to provide real-time responses to clients.
Seamless support across every page
The new webchat feature is available on the LRQA website, enabling visitors to ask our AI Client Success Assistant any question about the services we deliver.
If the AI Assistant is unable to give the required support, or if visitors would prefer to talk to someone, they will be connected instantaneously through live chat to the Client Success team who will guide them through to resolving their query.
Stuart Kelly, Chief Commercial Officer, said:
“We have invested in this new team and industry leading technology because we want to make it’s as easy as possible for our website visitors, partners, clients and prospective clients to ask us questions and receive timely answers. Following the recent launch of our completely transformed website across multiple local languages, this is the next step in our journey to providing an unparalleled service to our clients across the world.”
Explore and engage today
The team and technology underpinning this new feature launched in July on the UK website and is now rolling out globally across all sites by the end of September.
If you have a question or need assistance, visit the LRQA website today and experience the new webchat feature.
